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Jerry Smith

Amazon FireStick Remote Not Working



Do you want to fix the Amazon FireStick remote not working issues in a simple way? Well! This is possible with the Amazon FireStick Customer Service. There are several people facing troubles with the FireStick Remote. In this blog, we are going to discuss that how a user can get rid of Firestick remote issues.


Methods to troubleshoot the Firestick Remote Issues:


Here, we are going to share the simple methods that a user can follow to fix Firestick remote not working problem. Have a look at the point below:


Check the Device Setup and Remote Range


  • Your Firestick remote must be 10 feet away while using it.

  • Avoid placing Fire TV in the cabinet as this usually affects the strength or game controllers and remote.

  • Place your TV away from the electronic devices.


Try to pair the Controller/Remote Again and Again

  1. Remove and Re-insert the batteries in the controller or remote.

  2. After reinserting the batteries, the remote will be paired automatically without the devices. If the remote is not pairing, go ‘Home’ for 10 seconds.

  3. You will get the for pairing before going to the ‘Sleep’ mode.

  4. Check FireTV remote


Reset the FireStick Remote


The last thing you can do is reset the Firestick remote to troubleshoot not working errors. Below is the step by step instructions to reset the Firestick not working problem:

  • Go to the ‘System Menu’ and search for the ‘Settings’.

  • Select the settings and check for the options.

  • Choose the Factory reset option.

  • There will be a dialog box on the screen. Enter the pin.

  • Now, you will get an option to Reset or Cancel.

  • Click on the ‘Reset’ button.

  • That All! Your Firestick remote is now reset.


This way you can troubleshoot the Firestick remote problems. But, if you are still unable to troubleshoot the issue and looking for expert assistance, we recommend you to contact the Amazon FireStick Customer Service team and seek their advice to fix the problem.

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